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ITIL Training

The IT Infrastructure Library (ITIL) is the most extensively acknowledged approach to IT service management in the world. ITIL is a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organized to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM).

ITIL Foundation course will provide its recipients all info and skill set and knowledge they need to clear the ITIL Foundation exam. Through a blending of presentations, exercises and discussions, the ITIL foundation course will cover the main principles and ideas of ITIL, and prepare its users for the exam. Passing ITIL Foundation will allow its users to go to attain the higher levels of ITIL accreditation. Accuse

Course Description

  • ITILFND01: Service management as a practice
  • ITILFND02: The ITIL® service lifecycle
  • ITILFND03: General ideas and definitions
  • ITILFND04: Main principles and models
  • ITILFND05: Procedures
  • ITILFND06: Functions
  • ITILFND07: Roles
  • ITILFND08: architecture and technology
  • ITILFND09: Ability and training
  • ITILFND10: Practice by Mock exam.

: Technical

: 30 Days

: Week Days: 1 - 2 hrs per day (OR) Weekends: 2 - 3 hrs per day

: Online / Classroom Training Study

: Softcopy

System Access
: 30 Days

Job Assurance
: 100% Placement Assistance

: Interview Questions & Answers will be covered along with course

The IT Infrastructure Library (ITIL) is the most extensively recognized approach to IT service management globally. ITIL is one of the best practice frameworks that have been drawn from both the public and private sectors globally. It defines how IT resources should be organized to offer business value, recording the processes, functions and roles of IT Service Management (ITSM).

ITIL acts as a self-governing of any commercial interests organization involved in ITIL (independent from software companies, software vendors, integrators, training protocols). This is the reason ITIL is so widely used - its chief asset is independency.

Multifaceted Course Objectives of ITIL

  • Comprehending Service Strategy
  • Comprehending Service Design
  • Comprehending Service Transition
  • Comprehending Service Operation
  • Comprehending Service continual service improvement

ITIL is a globally recognized IT service management approach. The ITIL framework has helped organizations to effectively use IT as a tool to empower impactful business transformation. ITIL® 2011 is the latest version and professionals who have aimed to validate their understanding in the ITIL® best practices, may start with the ITIL Foundation level. It is a wonderful gateway to successful career.

ITIL can create a common understanding between IT staff, dealers, outworkers and internal workers within the business by creating a common approach and language toward IT services.

KBS Training conducted online ITIL 2011 Foundation certification and training program imparts knowledge about the fundamental concepts and terminology of ITIL® Service Lifecycle. ITIL can offer vast cost savings for an organization by supporting the optimum use of people, procedure, and technology. Pro-active management and incessant service improvement helps in increasing quality while reducing overall costs.

ITIL course is ideal for individuals involved in the implementation of IT technologies in their organization and ITIL training is the gateway to get this accreditation. 

Highlights and Pre-requirements

There are some precise highlights of the course ITIL Training that professionals and students have found till date attractive and worth counting while considering their participation in the training process: some of the chief highlights are stated here for a quick view of the potential participants.

  • 35 hours of e-learning sessions- These e-sessions are designed to meet international level of training in ITIL Training.
  • All classes are decided on most interactive virtual training platform as well as by classroom training arrangement: there is provision for corporate batch also.
  • The entire training is offered by best Industry aware experts who are not only knowledgeable ITIL Training course; they have extensive knowledge on this IT certification.
  • Adequate numbers of significant Lab exercises 
  • The lab Exercises are further supplemented by Demo exercises.
  • Extra study material in the form of e-Books, which is made by composing the latest industry updates and global trend in mind,
  • Get a globally acknowledged Certificate on successful completion of the ITIL Training.

What is the duration of the course?

Advances Course like ITIL Training duration largely depends on trainee requirements, it is always recommended to consult one of our advisors for specific course duration.

What benefits are included in the course fee?

All students of KBS Training allowed to enjoy a hands-on training in all aspects of ITIL Training by getting online all-inclusive study material, and by attending free online tests. All this are incorporated in the course fee. 

Can I cancel my enrolment?

In case of terminations, students will get refund the course fee after deduction of the administration charges. 

What happens when I miss a class?

Every student is given an exclusive recording of every class, after the session is over at daily basis. This is the most amicable way, a student can always bridge the gap what he has missed by not attending the class.

Will the course fetch me a job?

The ITIL Training by KBS will not only increase your CV potential, but will offer you a global exposure with enormous growth potential.

Pass marks of ITIL examinations:

Pass marks for the ITIL examinations are as follows:

  • Foundation: students need to score 26/40 (95%) to clear the foundation exam.
  • Intermediates: students need to score 28/40 (95%) %) to qualify the intermediate exam.
  • MALC: students need to score 35/50 (95%) to qualify the MALC exam.

Ideal recipients for ITIL training and course completion

Candidates who have:

  • Candidates who need a elementary understanding of the ITIL® framework,
  • Candidates who require understanding of how ITIL® can be used to improve the quality of IT service management within an organization
  • On-job IT professionals or others working professionals within an organization that has accepted and modified ITIL® who needs to be informed about, or contribute to a continuing service development program.

After attending the online ITIL® 2011 Foundation training with our institute, participants will get eligibility for undertaking the ITIL® Foundation certification exam. The next step for ITIL Foundation certified candidates is to aim for the ITIL Intermediate level certification.

For more information on ITIL Training course, you are requested to contact the helpdesk of KBS Training. 

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