Servicenow Online Training

Servicenow Online Training

ServiceNow Training offers professional certification programs. Certification guarantees employers and peers that a Service Now certified professional owns the skills and facts to accomplish the duties included in ServiceNow operation, application progress, and system management.

  • Perform core configuration tasks,
  • Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts,
  • Add users, groups and roles,
  • Manage data with tables, the configuration management database (CMDB), import sets, and update sets
  • Work with two key process applications: Knowledge Base and ServiceNow Service Catalog.
  • Create workflow activities and endorsements 
  • Configure alerts and reports
  • View upgrade-history and grade
  • Control system entrée and data refuge
  • Create baseline concert metrics,
  • Run reports, configure service level agreements (SLAs) and execute instance branding and customization,
  • Assimilate social IT elements and acquire best practices.

: Technical

: 30 Days

: Week Days: 1 - 2 hrs per day (OR) Weekends: 2 - 3 hrs per day

: Online / Classroom Training Study

: Softcopy

System Access
: 30 Days

Job Assurance
: 100% Placement Assistance

: Interview Questions & Answers will be covered along with course

ServiceNow is a platform-as-a-service (PaaS) provider of enterprise Service Management (SM) software. ServiceNow simulation is used globally to define, organize, and mechanize the flow of work, removing dependences on email and spread sheets to convert the delivery and service management for the enterprise. ServiceNow offers service management for every department in an enterprise including human resources, IT, facilities, etc. 

Due to its global demand ServiceNow trained professionals are enjoying excellent prospect of building a professional career. In Karuna Management Service best care has taken to plan and offer an all-encompassing ServiceNow Training program.

Course Description

ServiceNow training module by KBS institute is divided into 6 modules. This module based training offers excellent leverage for the recipients as they can enjoy their liberty of attending professional course training in flexi timing. Take a look at the 6 modules:

Module 1: Introduction and synopsis

In module 1, users will get an introduction and overview of how to interact with and navigate through this Foundations course.

Module 2: User Interface

In Module 2, users will take a close look at the welcome screen and home pages by role, as well as then will get access to content pane information formats.

Module 3: Navigation and Search

In Module 3 users will route by using filters and breadcrumbs and they will learn about right and left mouse clicks. Finally, they will look at the 5 different systems of searching in ServiceNow.

Module 4: End User Role

In Module 4, users will learn what they can see and do as a ServiceNow End User.

Module 5: ITIL User Role

In Module 5, users will learn that you can see and do as a ServiceNow ITIL User. An ITIL User has all of the competences of an end user but he can also inspect and grip incidents.

Module 6: System Administrator

In Module 6, users will learn what they can see and perform as a System Administrator. As a system administrator users will have all functionality of the ServiceNow platform.

ServiceNow Training offers required knowledge for training recipients need to design, configure and maintain their ServiceNow investment, and offers users the skills they need to work productively across the business from the beginning. Additional benefits of this training include:

Develop Product Know-how

  • Increase product acceptance to make the most of the ServiceNow value
  • Improve a sturdy ServiceNow skillset to drive results across the business faster.

Flexible Knowledge Solutions

Get hands-on involvement through virtual or public classrooms or self-paced online training,

  • Cut travel expenses and cost per attendee with onsite training.
  • Validate actual mastery of ServiceNow and best practices with certification.

What is the duration of the course?

Advances Course like ServiceNow Training duration largely depends on trainee requirements, it is always recommended to consult one of our advisors for specific course duration.

What benefits are included in the course fee?

All students of Karuna Management Services are allowed to enjoy a hands-on training in all aspects of ServiceNow Training in the course fee. 

Can I cancel my enrolment?

In case of terminations, students will get refund the course fee after deduction of the administration charges. 

What happens when I miss a class?

Every student is given an exclusive recording of every class, after the session is over at daily basis. This is done in the most amicable way, a student can always bridge the gap what he has missed by not attending the class.

Will the course fetch me a job?

The ServiceNow Training by KBS will not only increase your CV potential, but will offer you a global exposure with enormous growth potential.


  • Successful candidates for ServiceNow certification should have solid industry experience with database ideas and system management. 
  • Some knowledge of IT Help Desk processes and the incident, problem, & change workflows is also helpful. 
  • Experience for 3-6 months using and maintaining an idea about ServiceNow is strongly recommended.

Course highlights

There are some specific highlights of the course ServiceNow Training that professionals and students have found till date attractive and worth counting while considering their involvement in the training process: Some of the primary highlights are mentioned here for a quick view of the prospective participants.

  • 27 hours of e-learning sessions- These e-sessions are designed to meet international level of training in ServiceNow.
  • All classes are arranged on most interactive virtual training platform as well as by classroom training arrangement,
  • The entire training is offered by best Industry aware experts who are not only knowledgeable about ServiceNow course they have extensive knowledge on this IT certification.
  • 7 very vital Lab exercises 
  • The lab Exercises are further complemented by 10 Demo exercises
  • Additional study material in the form of e-Books, which is made by composing the latest industry updates and global trend in mind,

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